We take great pride in our reputation for quality and excellent value. It is important to us that you are completely satisfied with your purchase.
If you received a damaged/defective or wrong item, please email Customer Service along with an explanation. Your email will be answered within 24 business hours. We are closed on weekends and holidays.The solution is to reship the item or provide a full refund.
Returns are accepted for Store Credit Only.
Customers are responsible for all return shipping costs.
We do not provide prepaid return labels.
International customers are responsible for any duties, taxes, customs fees, or brokerage fees associated with their return.
Returns must be received within 10 days of the delivery date.
Items must be unused, unworn, and returned in their original sealed packaging.
Custom Made Products are Final Sale and cannot be returned.
Returning
Please contact us first for a Return Merchandise Authorization number. We will not accept any returns without the prior authorization.
All returns must be postmarked within 5 days from receiving an RMA number from one of our customer service representatives.
Returns will be processed as an exchange or refund.
Email us with the following information:
Order Number
Item to return
Item condition
Why item is being returned
We will get back to you within 24 Business Hours. We are closed on Saturday & Sunday, as well as ALL major HOLIDAYS.
You can use the original packaging OR your own. Please obtain a tracking number for your return because we are not responsible for returns Not received. Please return in the most affordable way possible, as return shipping is non-refundable. We do not offer return labels.
When we receive your return it will take 3 to 5 business days to process. When processing is complete you will receive an email that confirms your store credit details.
Exchanges will be processed within 48 hours of receiving the return. Please note: If there are any, you will be charged the difference in price for the new exchanging item(s).
If item(s) are returned from orders that received free shipping discount, original shipping will be charged.